Installation prerequisites

To install Onsite you install the OnSite Server, which is where your data resides, and the OnSite Client, which accesses your data. If you want to use OnSite Server on another computer you must copy the OnSite Client to the Applications folder of the computer.

Note: You must be logged into OS X as an administrator to install Lightspeed OnSite.

For OnSite customers using version 3.6.X or earlier, your version of OnSite will no longer be supported as of June 20, 2015. For customers running 3.8.X or earlier, your version will no longer be supported as of January 2016.

Network requirements

Your server must be on a network. A wired 100/1000 connection is recommended.

The server must have a static IP on the local network. Contact your network administrator if you are not sure.

System requirements

OnSite version Supported OS X version Minimum system requirements Recommended system requirements
3.0–3.4.5 10.5.8, 10.6.8

Intel processor
2GB RAM
1440 x 900 display**
OS X 10.5.8

Intel Core 2 Duo processor (3.06GHz)
4GB RAM
1920 x 1080 display
OS X 10.6.8
3.5.0–3.6.7 10.6.8, 10.7.x Intel processor
2GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.5GHz)
4GB RAM
1920 x 1080 display
OS X 10.7.x
3.6.8-3.7.6 10.6.8, 10.7.x, 10.8.x Intel processor
2GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
3.8.0-3.8.1 10.6.8, 10.7.x, 10.8.x
OnSite Dashboard available with 10.7.x or later
Intel processor
2GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
3.9.0-3.9.1 10.6.8, 10.7.x, 10.8.x
OnSite Dashboard available with 10.7.x or later
Intel processor
2GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
3.9.2-3.9.4 10.6.8, 10.7.x, 10.8.x, 10.9.x
OnSite Dashboard available with 10.7.x or later
Intel processor
2GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
3.9.5 – 3.9.8 10.7.x, 10.8.x, 10.9.x Intel processor
4GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
2015 10.8.x, 10.9.x, 10.10.x Intel processor
4GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
2015.1.2 10.8.x, 10.9.x, 10.10.x Intel processor
4GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
2015 2.0 10.8.x, 10.9.x, 10.10.x Intel processor
4GB RAM
1440 x 900 display**
OS X 10.6.8
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.8.x
2016.1.0 10.10x, 10.11.x Intel processor
4GB RAM
1440 x 900 display**
OS X 10.10.x
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.10.x 
2016.1.0.6 10.10.x, 10.11.x, and
10.12.x (macOS Sierra)
Intel processor
4GB RAM
1440 x 900 display**
OS X 10.10.x
Intel Core i5 processor (2.7GHz)
8GB RAM
1920 x 1080 display
OS X 10.10.x  

* Based on a dedicated LightSpeed OnSite Server system.

**1440 x 900 is the minimum screen resolution supported for LightSpeed OnSite’s POS mode.

Firewall configuration

Firewalls help prevent unauthorized computer access but need to be configured to allow access to applications. It is necessary to configure the firewall for the version of Lightspeed OnSite installed on the server computer. Lightspeed OnSite is compatible with the firewall included with Mac OS X Server as well as most third-party firewalls, but the firewall that ships with the regular client version of Mac OS X is not compatible as it does not allow for manual configuration of connections.

For OnSite 3.0 and later

To enable connections to Lightspeed OnSite Server included in OnSite 3.0 and later, you must configure your firewall to allow connections on the TCP port used by OnSite. Before you configure the port confirm that the port used is 9630.

  1. On the computer running Lightspeed OnSite Server on the Apple menu click System Preferences > Lightspeed Server.
  2. From the list on the left select the licensed OnSite Server installation and note the port number shown on the right. This is the TCP port that must be configured to allow incoming connections for OnSite clients.

For OnSite 2.9.2 and earlier

To enable connections to OnSite 2.9.2 and earlier through a firewall, you must configure the firewall to allow connections from TCP ports 20221-20230. This lets OnSite clients connect to the OpenBase database that powers OnSite. For information about firewalls and their configuration, we recommend that you seek assistance from network specialists. Payment Card Industry Data Security Standards (PCI-DSS) requirements prevent Lightspeed from providing assistance or advice about networking or firewall configurations.

Why isn't Mac OS X 10.6 (Snow Leopard) supported?

Upgrading your version

OnSite and OS X Mavericks compatibility

iOS7 compatibility

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