OnSite Help Center


Here you’ll find everything you need to know about Lightspeed OnSite, including installing and setting up OnSite, creating/importing your product inventory, making sales and processing returns, generating reports, and more.


Use the left menu to navigate through the OnSite Help Center and explore topics. Or, use the search bar to look for specific information.

Getting in touch with Technical Support

Still not finding the information you need? No worries! Our Support team is available to help you 24/7 and you can contact them in a few different ways:

  • Start a chat
  • Submit a request (email)
  • Request a callback
  • Call our Retail Support phone line

For specific instructions and contact information, please see our Contact us article.